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Change junctures in the switch management process

Critical change junctures in the change management method at Spectrum sun-Glass Company

  1. Introduction

In the simulation undertaken, I am the Director of Merchandise Innovation beneath the unit handling Study and Expansion for a organization called Spectrum sun-glass Harvard (2012). I am very passionate about sustainability and will be very like the company to provide "green products to its clientele. At a recent firm retreat, I tried posting the discussion I had had with the Vice President of our biggest retail customer, Bigmart; in which he had intimated that Bigmart was going to require almost all their suppliers to, "feel the Green Certification method." As I proceeded, most of my colleagues were displeased; with the Chief Finance Officer, Paul D’Arcy and the Vice President for Operations Luke Filer, developing very highly, against my proposal. I even so received support from the Vice President (VP) of Sales and Marketing, Leslie Harris and Vice President (VP) for Human Resources, Mary Gopinath. As a compromise, the CEO appointed me as the top of a staff from the various departments to develop a plan that is acceptable to all. As I lacked any formal authority, I possessed to count on my personal credibility that was quite high at this time.

2.0 Section 1: 1st decision: Hosting a town-hall conference in week 25 and the reasoning behind.

To start with, I undertook a variety of decisions to improve my own credibility and increase consciousness. For instance, in week 0-24, I had personal interviews with colleagues (especially those opposed to the initiative), I received support from a consultant, and I received the CEO’s support, to mention but a few. However, the decision that most advanced my change administration process, was the town hall appointment that I placed in week 25. This city hall meeting only moved the following individuals from the recognition to the trial stage: Andrew Chen, Walt James, Bob Ingram, Yao Li, Tag Robert, Anne Thompson, Louise Crysh and Dianne Mcnatt. The reasoning behind this decision was informed by Robert Ciadini as quoted in Cliffe, S (2013) who says that ; if one intends to persuade people, one needs to appeal to six human responses namely; people will observe through with commitments that they have made publicly, people can do things that they see persons similar to them do, when people are uncertain about certain things, they tend to look towards specialists and other possible resources of information, people are more likely to accept proposals from an individual that they like, people tend to respond positively to persons who have helped them previously and persons value things whose supply is limited. The city hall meeting was accordingly a perfect lever for me to use, since it enabled people to accept my proposal, if additional people in the group had been to accept. Secondly, it enabled colleagues to create a public determination to my proposed change, than say, in the exclusive interviews. In addition, the town hall meeting was an ideal opportunity for me to share my considerable knowledge on the problem of sustainability and why it is important for our provider and future growth. When confronted with uncertainty, my co-workers were then much more likely to defer if you ask me and agree to my proposal. Looking back, at the levers that I applied, I should also have continuing with personal interviews, particularly with the main element opponents of my method. This strategy of "co-opting antagonists" can be very well elaborated in Pfeffer, J (2010), as a means of winning over opponents and giving them a stake along the way of change. Personally, this may also have involved producing concessions to the CFO and the VP-Operations in private, in order that they commence to own a part of the plan.

3.0 Section 2: How I would implement the change action above in practice

In practice, I would seek to utilize the levers furnished in a concurrent trend. Whereas, in the simulation, I possibly could only hold a town hall meeting, for instance; I would used, seek to complement this with a public statement of support from the CEO. I’d also look at having the consultant’s report delivered during the townhall meeting. In addition to these formal avenues for influencing my co-workers, I’d seek out opportunities to help out colleagues. In this way, I’d create an obligation on their part to reciprocate. This would therefore ensure that when they are called upon to aid my proposal, they might feel conflicted, not to support it. Similarly, I would try to make every effort to get myself well-liked by colleagues, in very casual configurations. This liking would them generate it more likely, that they would support my proposal. I’d focus not as much on the means, and concentrate more on the finish. That is, I would be extremely adaptable with the levers and focus more on the goal of having management agree to Spectrum-sun glass making "green products." I’d also seek to appreciate the arguments of my colleagues, in Finance and operations. To allay their fears about the fiscal and operational difficulties of the how to write an academic paper new proposal, I would invite their contributions about how these can be addressed. I would be ready to accept these suggestions as it helps me achieve my overall goal-albeit with certain alterations. As well as the personal interviews and town halls, I would also look-out and encourage opportunities for my co-workers to air their sights and even reservations about my proposal. This might help me to comprehend the main conditions that my opponents value and would then allow me to respond correctly.

4.0 Section 3: 2nd decision/Juncture: Building a coalition of support in week 43 and the reasoning behind

In week 43, I sought to create a coalition of supporters among the personnel, as a means of trying to go the organization from the consciousness to the movement stage of the change procedure. Not merely did this decision, have no effect on the business; it also resulted in a loss of my credibility as some staff weren’t enthusiastic about the theory. In making this decision, my assumption have been that there was then sufficient interest, in my proposal, among the staff. Actually, this result (the failure to build a coalition of support) could be explained by the various theories about organizational culture. For instance, Chatman, J, & Eunyoung Cha, S (2003) posit that organizational culture is very powerful since it energizes and rallies personnel around common perceived goals or objectives. Having less interest by the staff members of Spectrum sun-glass in becoming a member of a coalition of support could subsequently be partially discussed by the lifestyle of the business. This view is backed by, Goffee, R, & Jones, G (1996) who clarifies that organizations can be grouped on the basis of their cultures, as follows: "Networked Organizations"-in which you will find a lot of informality, cliques and limited determination to business goals, "Mercenary Organizations",-in which decisions are made by top supervision and enforced swiftly through the entire business, "Fragmented organizations"-in which there is limited solidarity and collaboration across departments and "communal organizations", where there is a lot of socializing at the job and solidarity. Based on the above metric, I’d classify Spectrum sun-cup as a Fragmented business where there is bound solidarity and collaboration across departments. Alternatively; and as described by Prof Tim Morris in his lecture on top rated through culture; company cultures can be assessed on five dimensions, namely; whether it has a sole or multiple cultures, whether decision building is low or substantial consensus, whether there is an internal or client focus, if the performance orientation is large or low and whether there is usually interior cooperation or competition. Predicated on the above criteria; I would rate Spectrum sun-cup as having a single culture, excessive consensus decision making, consumer focus, a higher performance orientation and inner competition. With the higher than data and in retrospect; I will not have sought to produce a coalition in this organizational culture, at the time I did. Instead, I should have concentrated on enabling transformation through consolidating and relying on my personal credibility, communicating my proposal and making the necessary emotional connection and training.

5.0 How I’d implement the change actions above in practice

In practice, I’d start by analyzing the existing organizational culture. I’d then craft a very "convincing slogan" to encourage my colleagues to adopt my approach. For instance, "LIVE GREEN, More Profits, and Even more how to write an informative essay Pay". To further promote interest in my own proposal, I would create a feeling of urgency, by making the slogan action oriented, Goffee, et al, (1996). As that is a fragmented and mercenary group, I would also try to organize dialogues on my proposal in informal settings; like lunch, parties etc. As these get-togethers are enjoyable for individuals who attend, this tends to enhance my likability and the sociable dynamic within the group. It would also be crucial for me to create a place of "psychological basic safety" to ask questions about my proposal, to get honest feedback, to discuss any reservations and errors of approach openly. In this manner, I would reinforce the solidarity of the group and its own capability to socialize Chatman, et al (2003).

6.0 Conclusion

In the end, I managed through the utilization of the many levers to own eighteen adopters by week 56. This translated right into a change effectiveness ratio of 0.32, which is high. My transformation leadership abilities (the mishaps, notwithstanding) ensured that I could convince a crucial mass of managers to look at the initiative on sustainability. This substantially improved the financial prospects of the company and my professional leads.


  1. Chatman, J, & Eunyoung Cha, S 2003, ‘Leading by Leveraging Culture’, California Management Review, 45, 4, pp. 20-34, Business Origin Complete, EBSCOhost, viewed 17 January 2017.
  2. Cliffe, S 2013, ‘The Uses (and Abuses) of Influence’, Harvard Organization Review, 91, 7/8, pp. 76-81, Organization Source Complete, EBSCOhost, viewed 17 January 2017.
  3. Goffee, R, & Jones, G 1996, ‘What Holds the Modern Company Together?’, Harvard Organization Review, 74, 6, pp. 133-148, Business Source Complete, EBSCOhost, viewed 17 January 2017
  4. Harvard (2012) Change control simulation: Electric power and influence. Available at: (Accessed: 17 January 2017).
  5. Pfeffer, J 2010, ‘Vitality Play’, Harvard Organization Review, 88, 7/8, pp. 84-92, Business Origin Complete, EBSCOhost, viewed 17 January 2017
  6. Tim Morris (2016) Lecture Slide on Top rated through Culture, Available at: b1e4e73be816/Record%20Library/Lecture%20Slides/LF16%2010.1%20Organisational%20Tradition.pdf (Accessed: 18 January 2017).
Media In The Game Of Cricket In India

Media In The Game Of Cricket In India

This essay intends to argue that cricket in India has forged an uneasy juxtaposition of countrywide, regional and global identities. By seeking at the pre and post independence intervals in India and contemporary period, the essay will present that these identities include differed or developed according to countrywide or, regional global developments of the time.

2.0 Cricket during British India

Cricket was first introduced by the British in 1721 if they were participating in on a western Indian shore (Bose 1990, p.16).The first days and nights of cricket was a system for communal identities following British divide and rule policy which likewise involved many cacophonous inducing constitutional reforms and legislations ( Stern 2003, p.19). For example, communalism between your Indians and Muslims observed expression in the Pentagular cricket tournament in 1937 that had groups pitted against one another along their religious mass of benzene backgrounds (Bose 1990, p.33.) These tensions persisted beyond the Partition in 1947 which resulted in the creation of Pakistan, as cricket in India obtained nationalistic overtones above and over the existing communal identities.

One might anticipate that any colonial legacy would be highly resisted by the colonized. On the other hand, cricket was embraced in India as a countrywide game which should largely be related to Gandhi’s nationalist movement which was principally focussed on non violence and take pleasure in. He had urged people to simply accept the British because of their good deeds and dismiss their evils (Bose 1990, p.17). This simply meant that cricket would generally become approved by the Indians among the benign effects of the imperial rule after independence. Hence, despite deepening communalism, cricket at this stage dished up as a consolation to numerous Indians who had been put through years of systemic oppression.

3.0 Post- independence : Economic advancements and cricket

The end of British occupation in India marked the start of cricket as a car for entertainment plus the appropriation of nationalism and consumerism.

Under President Nehru, cricket became a “tamasha spectacle” as he was a dynamic promoter of the overall game. Unlike the British, the overall game could not be enjoyed politely before at the very top crowd in India. Instead, as a result of exuberant mother nature of the masses, cricket in India had to be celebrated like a festival with preferred Indian superstars like Dilip Kumar attending the game titles (Bose 1900, p.37, 165, 218). You can attribute the festivity nature of the overall game to the economic production in India. Since India followed monetary socialism, a hybrid model between socialism and capitalism, masses from villages started out arriving at the cities to find job prospects (The Parliament of Commonwealth of Australia 1998, p.3). Subsequently, the value of entertainment took precedence over nationalistic sentiments as cricket became a way to obtain escapism that allowed these masses to overcome the drudgery and hardships of their daily lives. Furthermore, in the lack of 1 day test matches during this time period, cricket was played over five days and therefore became a definite source of entertainment.

Conversely, the appropriation of cricket mainly as an identification for entertainment has resulted in critics belonging to the higher strata of the Indian contemporary society to argue that India provides didn’t generate a body system of cricket literature beyond journalism (Sen 2005, p.95). These critics think that owing to the rich traditions and history of the overall game in India, cricket shouldn’t be confined within the spheres of entertainment but instead be used to document the improvement and development of the country. Therefore, this criticism exposes the possibility of existing tensions between many classes in India regarding the basic appropriation of cricket as a source of entertainment.

3.1 The intervention of media in the game of cricket in India

3.2 Assertion of Global/ National Identities

It would be unjust to affirm that the worthiness of entertainment offers wholly displaced the nationalistic overtones connected with cricket in India. With membership of the express being a crucial way to obtain national identification, the Indian press has played an integral role in fostering a solid connection between citizens and the nation through the televising of cricket suits involving the Indian national group (Mahajan 2005, p.120).The raising commercialization of the overall game ignited nationalism as Indians seemed towards cricket to assert their global identification. With the screening of one day test suits on television, many Indians could now bask in glory by enjoying their country frequently defeat financial powerhouses and developed nations, like its previous colonizer, England, at the game of cricket. Cricket as a result transformed into a barometer of a nation’s self worthy of and a tool for global and regional dominance. For instance, in 2001, the controversial dismissal of Sachin Tendulkar for cheating in a game umpired by Mike Dennes led to a massive uproar in India as effigies of Dennes were burnt and the Plank of Control for Cricket in India threatened to withdraw itself from the International Cricket Council. This exemplifies the interlink between cricket and global identity as Indians respect the accusations of cheating as an insult on their country (Crick 2007, p.5).

The media has also been instrumental in spreading the overall game to the remote villages in India. Consequently, smaller towns began to produce players who made it in to the national team. For instance, the rural village of Jallandher is the birth place of prominent Indian cricketer, Harbajhan Singh, while Mohammed Kaif comes from Allahabad (Ugra 2005, p.88). Because the national team is made up of players owned by various regions and religions, it may seemingly reflect the collective identity and nationalistic spirit of India. However, this collective identity seems artificial and uneasily juxtaposed between communal identities. For example, Muslims in India are still being accused of helping Pakistan during India- Pakistan complements (Crick 2007, p.5). Although Guttmann(2003, p.369) argues that athletics can allow ethnic or spiritual minorities to be the main collective identification without forgoing their individual identities, the Indian circumstance proves to get of contrary and suggests that it really is difficult to forge a singular hegemonic national identity.

In addition, with Indian Diaspora scattered throughout the world because of globalization, the Indian mass media has been very influential in helping these communities to cling on to their Indian identities through the televising of cricket suits (Majumdar 2008, p.129). However, it has led to the questioning of the allegiance of the immigrants to their newly adopted countries. For example, the British Conservative Minister, Norman Tebbit once proclaimed that Indian immigrants in the United Kingdom should display their loyalty to their new home by helping the English cricket staff rather than the Indian workforce (BBC Information 2006). This essentially sets the Indian immigrants in a predicament because they are presented with two conflicting global or nationwide identities: India will consider them as traitors if indeed they were to aid any other country apart from India while, the countries that they stay in would label them as sojourners if they elected to aid India during the matches.

3.3 Consumerism and cricket in India

Next, the close intertwine of cricket with consumerism provides resulted in the creation of many alternative identities within the nation. First of all, the liberalization of the Indian market and the widespread effects of the press, meant that cricket got infiltrated the lives of the marginalised middle classes belonging to many of the rural areas in India (Sen 2005, p.103). It has resulted in the creation of a new consumerist society. These groupings often have no idea the nuances and technicalities of the overall game but adopt cricket as a reflection of their metropolitan life style and identity. For instance, these groupings idolize cricketers as nationwide celebrities and as a symbol of their metropolitan personal. On the flip side, the appropriation of cricket only as an identification for modernity

may be resented by the puritans of the game who vehemently insist that the passion for the game can only just be developed through the comprehensive understandings of its technicalities.

Secondly, consumerism is also said to have got liberated Indian women’s role in cricket although, the overall game largely continues to have got masculine connotations. Women possess began to religiously follow cricket due to players like Rahul Dravid and Dhoni who happen to be adored for their good looks. This marks a approach away from the ideal notion of an Indian female who is supposed to be classic and domesticated. Furthermore, these women are not merely passive fans of the overall game. They play active roles in cricket aswell. For instance, there is a female Indian national cricket staff and Bollywood actresses like Priety Zinta personal local cricket groups. These women of all ages signal the arrival of the new modern however feminine Indian female who shares like interests of the overall game with her husband or man acquaintances (Sen 2005, p.105). However, you will find a inclination by traditionalists to equate the modern Indian female with westernization, as a result creating a probability of a struggle between your ideals of the East and the West.

Despite the apparent liberalization of women of all ages through cricket, strategies of masculinity linked to the game nonetheless force themselves through. The female national team does not get the due acknowledgement or publicity unlike its male counterpart. Furthermore, the presence of women in a game played and dominantly seen by men ensures that these women would still be objectified and may be cured as sexual fantasies. This certainly exposes the tension between your masculine identity and the identification of the how is the molar mass of an element determined liberated Indian female within the country.

Last however, not least, the major monetizing of cricket in India also marked the beginning of match fixing and wagering scandals. Over 2000-2001, India was embroiled in meet fixing scandals following the arrest of Southern African cricket captain Hansie Cronjie (Majumdar 2004, p.310). As a result, the national identification fostered by the game suffered a major blow as masses commenced to reduce their romanticisation with cricket and began to question the performances of the nationwide workforce. This illustrates that global advancements can have significant effect in the shaping of a countrywide identity.

4.0 Cricket in modern time

4.1 Fervent nationalism (Jingoism)

During recent years, Indian nationalistic aspirations connected with cricket offers transcended beyond patriotism and developed into jingoism. The nature of 1 day test cricket matches imply that the ultimate outcome of the video games is of the utmost importance to an Indian cricket supporter. Since cricket victories have grown to be the program to the Indian nation’s assertion in the global and regional arena, there’s been immense strain on the national team to churn out victories. Whenever the team lost, Indian cricket admirers would behave within an extreme and appalling approach. For instance, when India lost to Australia during a World Cup meet in 2003, lovers burnt the effigies of the Indian players and carried out mock funeral processions of the players outside their homes. That is ironical since it was the same supporters who celebrated the achievements of their workforce which defeated Pakistan in the tournament by placing players like Sachin Tendulkar and Saurav Ganguly on a pedestal and worshipping them as gods during the Hindu festival of Shivarathiri (Majumdar 2004, p.346). Moreover, fans have become considerably more vocal in expressing their dissatisfaction with the Indian countrywide team’s affairs, signalling their increasing stake in the game. For example, following crowd preferred Ganguly’s exclusion from a check meet, widespread protests erupted in Kolkata as lovers setup road blockades and carried out mock hangings of the staff coach(Express India 2005).

4.2 India- Pakistan rivalry continues in Cricket

The political tensions within the Southern Asian region persist because the Partition in 1947. Cricket so continues to be a battleground and a reflection of India- Pakistan’s hostile sentiments with one another. Mahajan (2005, p.117) argues that background carries on to underpin the politics of friends and foes and the relationship between India and Pakistan is normally of no exception. The annals starting from the hostility between your National Indian Congress and the Muslim Little league before independence, the bloodshed during the Partition and the continuing struggle over the control of Kashmir carries on to reinforce enmity between both countries (Mcleod 2008, p.1). As such, cricket can’t be played as a standard and friendly game between both teams.

Furthermore, the matches do not symbolize a competition between two sporting nations. Instead, the anathema of communalism kicks in as India- Pakistan matches turn into a faceoff between the Hindus and Muslims. Muslims in India are likewise viewed suspiciously whenever both of these teams clash. Consequently, this supports the check out that the collective countrywide identification forged by cricket in ethnically diverse India has struggled to transcend beyond the considerations of religion.

Besides, Indian politicians and the press have continued to exacerbate the partnership between the nations in the name of nationalism. For instance in 2003, following India ‘s victory over Pakistan in a quarter final match, the ruling party at the time, Bharata Janata Get together (BJP), declared that the countrywide players do not need to pay income tax for his or her payments due to the match (Crick 2007, p.10). The BJP hence appropriated the win to reinforce their communalistic sentiments and quest for a dominant Hindu ideology in India. The Indian press however, fuels nationalistic sentiments by dramatizing the fits between the nations. Newspapers typically represent India- Pakistan complements with imagery of battle (Chatterjee 2004, p.625; Dasgupta 2004, p.577).

However, attempts at mending the ties between both the nations need to be acknowledged. For instance, the India Pakistan Goodwill cricket series in 2004 was a diplomatic plan to forge a stronger relationship between both nations (Hutton 2008, p.146). Whether cricket will propagate peace within the Southern Asian place or will be continued to use as a declaration for fervent nationalistic and communalist sentiments, in the end lies in the hands of the politicians.

4.3 Cricket proceeds to stand for the Indian Demographic

Despite the uneasy union of various identities, it needs to come to be conceded that cricket remains to stand for the demographic in India. To illustrate this viewpoint, the Oscar nominated Bollywood film, Laagan, will be used as an example because films play a big position in Indians’ lives. Laagan was predicated on a real existence incident that happened in 1911. Several bare footed Indian players from Mohun Bagun got defeated an English staff in a casino game of soccer (Ugra 2005, p.91). On the other hand, with certain modifications to the screen take up, the filmmakers’ made a decision to adapt the incident applying the popular Indian game of cricket rather than soccer. This displays us the degree that cricket has turned into a contemporary symbol of the Indian nationwide identity as the motion picture goers could actually identify themselves with the favorite sport. It is highly doubtful that the video would have been well received by the masses if it was based on any other game aside from cricket.

5.0 Conclusion

Cashman (1980, p.111) argues a cricket crowd is the reflection of the homogeneity of a nation’s inhabitants. However, this must be viewed with reservations regarding India because cricket is a auto for the expression of various substitute identities. Despite dominantly representing the aspirations of a third world Asian country on the international level, Indian cricket has also developed contradicting identities within the country itself. It really is further contended these differing identities have gone on to aggravate political tensions within the Southern Asian area as demonstrated by the India- Pakistan matches. It is hence figured India will only manage to foster one Indian identity through cricket if it’s able to reflect just about every community’s diversity in the universal (Carens 2000, p.166-73).